Looking after your waterpark attractions is a key activity during the off-season. A park’s cleanliness and curb appeal influences a guest’s perception, but more important is that regular maintenance contributes to guest safety and it extends the life of the ride. WhiteWater has invested in their After Sales & Service team to support the thousands of global WhiteWater installations to keep them operating safely and properly for waterpark guests.
President of WhiteWater’s After Sales & Services department Scott Heke says, “Maintenance can be an afterthought and is often just seen as a cost because many waterparks undervalue the importance of maintenance on their bottom line.” WhiteWater has expanded the team located in the Canadian head office by 50% while adding a dedicated service person to the Shanghai office to help park operators keep maintenance on their mind.
The Importance of Local Knowledge
With WhiteWater’s international installation presence comes an international maintenance approach. Every location has different factors that can affect a waterpark equipment’s lifecycle including UV rays, water quality and distance from the oceans’ edge. Local knowledge helps WhiteWater recommended the right schedules and products to ensure operations run smoothly.
More International Locations, More Personnel, More Services
WhiteWater is offering complete maintenance packages that provide a waterpark with what it needs to head into the 2016 summer season full prepared. Our maintenance team offers comprehensive solutions to refresh a dull waterslide or bring a tired play structure back to life. Our recoating services can change the color of a waterslide and stock theming options can turn a simple play structure into a pirate ship or lush tropical forest where kid’s imaginations can run for hours.
Keep Time on Your Side, so we are Reminding you to ‘Love your Slide’
As the clock ticks down to Memorial Day long weekend, the gap to complete your waterpark maintenance prior to gate opening is going to close quickly. Kicking off in early February, WhiteWater launched a campaign to remind waterpark operators to show their attractions the maintenance love they deserve. WhiteWater’s maintenance experts have created a comprehensive guide to help operators keep time on their side by planning ahead and setting aside a budget for any pre-season repairs and regular maintenance during the operating season. The complete guide is available at loveyourwaterslide.com.